BUSINESS AUTOMATION
Business Process Automation and WhatsApp Workflows
Every business has small manual steps that add up: copying orders from WhatsApp into a sheet, booking couriers one by one, sending payment reminders, updating stock in two places. Askoder Tech Solutions automates those hand-offs with API integrations, WhatsApp workflows and scheduled jobs, so information moves on its own and your team handles only the exceptions.
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WHAT WE DO
What we automate
Order workflows
New order → WhatsApp confirmation → courier booking → tracking updates → delivered or returned status.
WhatsApp messaging
Order confirmations, reminders, payment links and status updates through Meta’s WhatsApp Business Platform, directly or via an approved provider you choose.
Data sync
Keep products, stock, customers and orders aligned between your website, store, ERP and spreadsheets.
Courier and payment integrations
Notifications and reports
Daily sales summaries, low-stock alerts and overdue invoices sent to the right person.
AI-assisted steps
Classifying incoming messages or drafting replies for approval. See AI solutions.
HOW IT WORKS
How an automation works
01
Trigger
Something happens, such as a new order, a status change, a form submission or a scheduled time.
02
Rule
Your business logic decides what should happen next.
03
Connect
APIs move the data between systems.
04
Notify
People are informed, or asked to approve, only where needed.
WHAT WE DO
Automate with control
Automation that nobody understands is risky. For every workflow we define:
- the trigger and the expected result;
- the data that moves, and between which systems;
- what happens when something fails (retries, alerts, logs);
- where a person still reviews or approves.
BUSINESS AUTOMATION
Example automations
New COD order on your store
WhatsApp confirmation message; unconfirmed orders flagged after a set time
Order confirmed
Courier booked, label generated, tracking number sent to the customer
Parcel delivered or returned
Order status updated; stock adjusted for returns
Stock falls below minimum
Alert to the purchasing person with suggested reorder quantity
Invoice overdue
Polite reminder with a payment link; escalation after repeated reminders
New website enquiry
Lead saved to a sheet or CRM, sales team notified on WhatsApp
End of day
Sales summary sent to the owner
BUSINESS AUTOMATION
Tools we connect
WooCommerce and WordPress, custom PHP applications, Google Sheets, email, WhatsApp Business Platform, courier APIs (TCS, Leopards, PostEx), payment gateways (JazzCash, Easypaisa, card payments), and other services with a documented API. If you already use an automation platform, we can work with it where it fits.
GET IN TOUCH
Where to start
Pick the process that’s most repetitive and easiest to measure. For online stores, that’s usually COD order confirmation and courier booking. For distributors and wholesalers, it’s order entry and stock sync. For service firms, it’s enquiry follow-up and reminders. We’ll map it with you and give you a written scope.
If you need a full system rather than glue between tools, see custom software development.
PRICING
What does automation cost?
It depends on the number of systems involved, API availability, message volume and error handling. Get an instant range on the price calculator. Third-party fees (WhatsApp conversation charges, SaaS plans) are separate.
FAQ
Frequently asked questions
Do I need the WhatsApp Business API, or is the WhatsApp Business app enough?
Automated messages at scale need the WhatsApp Business Platform (API) through Meta or an approved provider. The free app is for manual chats only.
Can you connect tools that don’t have an API?
Sometimes, through exports, email parsing or webhooks. We’ll tell you what’s reliable before you commit.
Will automation replace my staff?
It removes repetitive steps, so your team spends its time on exceptions, customers and sales instead of copy-paste.
What if an automation fails?
We build in logging, retries and alerts, so failures are visible and fixable instead of silent.
KEEP EXPLORING
Related services and guides
Tell us what you need.
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